The WERCSmart system automatically generates invoices on the date of renewal for WERCSmart Services rendered.


All invoices for UL WERCSmart services will be sent to the billing contact on file however the invoices can also be found and downloaded within your account.


Please use the following steps in order to access your account invoices:

 

Please select the name in the top right corner of the WERCSmart home page. 

  • Click on the "My Account" option. 

  • Navigate to the right side of the page and select "Order History" from the titles listed in blue. 

  • Select the source of the invoice, whether it be a transaction (WERCSmart) or a subscription purchase by clicking the boxes shown at the top of the "Order History" page.

    • The "WERCSmart" tab of this page will show the different product submissions you have made within your account. 

    • The "Subscription" side of this page will show all payments that you have made relating to the subscription (Renewal charges, SDS Authoring charges, etc.)

  • On each of these pages you may view the following information for each invoice/transaction: 
    • Order Number.

    • Status of the payment.

    • Date of the order.

    • Who submitted the order.

    • When the payment was finalized by our accounting department.

    • The payment method used for the invoice.

    • The total invoice charge (fee).

    • And you can also view the details of the invoice itself.

  • Please select the "View Details" option to the right of your desired invoice to download a pdf copy of your invoice.

Special notes

  • Invoices are generated on the date of renewal for subscription renewals and cannot be accessed prior to the renewal date.

  • If you have a "Default" payment method setup on the account prior to the date of renewal, the invoice will reflect the automatic payment as long as the payment was processed successfully.

  • Invoices for single purchases such as requesting authoring of a Safety Data Sheet (SDS) as part of your registration, or choosing to have an optional document included with your registration can also be found within the "Order History" page under the "Subscription" tab.


ADDITIONAL RESOURCES

>How do I pay my invoice?