Discussions : WercSmart

End of season sale

We hope you’re all set for the end of summer sale, 2018.

Tune in on the 5th of August, from 12PM to 4PM, for some really cool offers (it’s the end of summer after all).

Here’s a sneak peek on what’s in store for you -

Flat 30% off, on a selected range of products.
Flat 20% off, on all items of Saul’s original collection.

- Joe

June offer

June is our birthday month and it calls for a celebration.

For every purchase that is over 15$, you get a voucher for 5$ (valid for 60 days) which is redeemable at Saul’s.

Get shopping! :D

- Sam

A message along with the delivery

I’d like to write a message and have it delivered along with my order, mainly when I’m ordering a gift for someone, to add that personal touch. I’m surprised you don’t offer this already - every eCommerce store I know has this option. It’d be great if you could get something out like this.

- Lewis

SMS tracking

Hi, can we have an option to track our orders using SMS and not just email? There are times, when I do not have access to the internet.

- Maria

Quality was a let down

The product I received for order #123, did not meet the quality promised.
I’ve requested for a refund but I just thought I’ll put the word out, in hope that it does not happen again.

- Mark

Horrible service

One day prior to the delivery of my package, I was told it was “Undeliverable”. Sucks that I had to wait for four days just to hear this.

- Finch

Fast tracked delivery

Ordered a package you need urgently?

We’ve got you covered. :)

You now have an option to have your package delivered to you within 48 hours of placing your order. You can avail this option for one order a month.

All you have to do is choose ‘fast tracked delivery’, when you’re placing an order. This is only available for premium customers.

- Joe

Choosing delivery slots

A lot of times, our customers are not around at the time of delivery. This causes an inconvenience at both the ends.

To fix this, we now provide four time slots. The next time you place an order, you’ll have the option to pick a time slot based on your availability and convenience. This option will be present right below your delivery address under the name “Delivery slot”.
Happy shopping now! :)

- Sam