Managing your account

Password management, ticket support, and account management

Why it’s a good idea to set up an additional Administrator to your WERCSmart account
There are two types of WERCSmart account roles; Administrators and Users. The Administrator plays an important role in maintaining active accounts and keepi...
Fri, 28 Aug, 2020 at 8:49 AM
Welcome to WERCSmart – eBook
Supplier Onboarding and Resource Guide The WERCSmart program serves as a single source, secure, permission-based data compliance, data col...
Tue, 22 Jun, 2021 at 11:14 AM
WERCSmart Account - Consolidation
Some organizations may have the need to combine accounts in WERCSmart.  To consolidate the data into one account, WERCSmart Help Desk requires: A compl...
Fri, 21 Jan, 2022 at 10:06 AM
My Account - Managing Users and Administrators
To manage the users of your organization's WERCSmart account, the Administrator of the account would access the User area by going to My Account. ...
Fri, 18 Jan, 2019 at 2:17 PM
Password Changes
Want to change your password?   Once you're logged into WERCSmart, go to the My Account area and on the User area, select the Reset Password option ...
Fri, 16 Nov, 2018 at 10:56 AM
Password Expired and E-Mail Notifications
Here's a link to the WERCSmart password policy. When your WERCSmart password is set to expire, you will receive an email notification advising of the p...
Mon, 21 Sep, 2020 at 8:24 AM
WERCSmart Account – Division Request
If you find your organization has the need to create a Division Account, you will need to submit a request and provide the following: Signed copy of the ...
Fri, 2 Oct, 2020 at 2:36 PM
WERCSmart Account Separation
Some organizations may have, inadvertently, established single accounts but should have established separate accounts.  To separate the data into two acc...
Tue, 14 Sep, 2021 at 11:07 AM
What do the Support Ticket Statuses Mean?
With the newer support system, the ticket status indicators are slightly different than what you may be used to.  Here's a brief explanation of the curr...
Sat, 3 Feb, 2018 at 3:13 PM
WERCSmart Password Policy
Password Minimum Length:  8 characters Password Maximum Length:  25 characters Password Character Requirements: 1 Uppercase 1 Lowercase 1 Num...
Tue, 17 Sep, 2019 at 11:02 AM

Industry news

Helpful information for better managing chemicals and sustainability inside and outside of WERCSmart®.

Get product registration help with WERCSmart agent support services
What happens during a WERCSmart product assessment review?
Supply Chain Information Management in 35 Minutes
WERCSmart supplier onboarding and resource guide – eBook
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Chem reg summaries for over 50 countries with UL’s Navigator™