WERCSmart physical state options.


Physical state is the condition that characterizes the form (gas, liquid, or solid) that your product is in at a given temperature and pressure. Entering this information accurately in WERCSmart is crucial to a successful product registration.


In WERCSmart, there are three primary physical state options for all products:

  • Solid

  • Liquid

  • Aerosol


After you have chosen a primary physical state, the system will produce a dropdown list where you may select a secondary physical state to further clarify the form of your product. 

  • The options that appear for a secondary physical state will change based on your selection for the primary physical state. 


During the product registration process, you will see a question asking you to select both Primary and Secondary Physical State options within the "Physical and Chemical Properties" page as shown below:



If you do not see a primary physical state option that accurately represents your product, please take the following steps:


The physical state options that appear in your registration, are determined by the option that you have selected for the "Type of Product". 

  • Therefore, if you do not see an accurate physical state, please proceed to the "Product Type" section of your registration by selecting that title above the "Physical and Chemical Properties" section. 

  • You may now select the box to the right of the "Type of Product" label. 

  • Type in keywords related to your product to find a potential product type that matches your product accurately.

  • Once you have selected a different product type, please proceed back to the "Physical and Chemical Properties" page to check the options provided for the primary physical state. 

  • If you cannot find a different product type option to display the correct primary physical state for your product, please contact Customer Support for additional assistance. 

    • You may contact Customer Support via phone call, chat, or by submitting a support ticket. 


Here is a step-by-step walkthrough to change your product type to find alternative primary physical state options:

  • Please select the arrows in the bottom right corner of the attachment below to proceed through each step. 

  • You may select the "Scroll" option to read through the attachment in a different way. 

  • Please select the "Open Larger" option to see this walkthrough in a separate tab.