Updating your product registrations


When you can make updates to your product registration


Edit/Update any field

You can edit/update any field in a product registration at any point up until it is submitted for assessment. Please see the next section for details on how to make updates. 


Edit/Update limited

Certain fields, as listed below, will not be available to edit if the product has been submitted for review. 

  • Product Type
  • Product Name
  • Private Label


If you must make changes, please contact Customer Support by phone or submitting a ticket.

  • We can have your product placed into recertification, and then you can make any necessary updates before you resubmit.

  • Note: Please include the WPS ID and the field you want to update when contacting support.


Edit/Update unavailable 

You cannot edit/update a registration while the Assessment Team reviews it. During this time, the product will appear in the yellow color of "Assessment in Progress." 


If you must make changes, please contact Customer Support by phone or submitting a ticket.

  • We can have your product placed into recertification, and then you can make any necessary updates before you resubmit.

  • Note: Please include the WPS ID and the field you want to update when contacting support.



How to update your product registration

  • Navigate to your Home Page by clicking the Home icon on the left-side navigation bar.

  • Find the specific product in the table.

  • Under the 'Actions' column, select the three dots. 



You will see a dropdown list with several actions you can select. Depending on the submission status of your product, different options will appear:

  • Edit — your product has not yet been submitted for review.

    • Select Edit to open your product registration and make any necessary changes.

  • Update Data — The registration you submitted has been sent to and accepted by retailers. The product will be in the green 'Accepted by Retailers' status. 

    • Select Update Data to reopen your registration, make necessary changes, and then resubmit the registration. 

  • Update Required — The product was suspended during review or placed in recertification.

    • Select Update Required to open your product registration, make necessary changes, and then resubmit the registration.