Managing your account
Password management, ticket support, and account management
There are two types of WERCSmart account roles; Administrators and Users. The Administrator plays an important role in maintaining active accounts and keepi...
Fri, 28 Aug, 2020 at 8:49 AM
Supplier Onboarding and Resource Guide The WERCSmart program serves as a single source, secure, permission-based data compliance, data col...
Tue, 22 Jun, 2021 at 11:14 AM
Some organizations may have the need to combine accounts in WERCSmart. To consolidate the data into one account, WERCSmart Help Desk requires: A compl...
Fri, 21 Jan, 2022 at 10:06 AM
To manage the users of your organization's WERCSmart account, the Administrator of the account would access the User area by going to My Account. ...
Fri, 18 Jan, 2019 at 2:17 PM
Want to change your password? Once you're logged into WERCSmart, go to the My Account area and on the User area, select the Reset Password option ...
Fri, 16 Nov, 2018 at 10:56 AM
Here's a link to the WERCSmart password policy. When your WERCSmart password is set to expire, you will receive an email notification advising of the p...
Mon, 21 Sep, 2020 at 8:24 AM
If you find your organization has the need to create a Division Account, you will need to submit a request and provide the following: Signed copy of the ...
Fri, 2 Oct, 2020 at 2:36 PM
Some organizations may have, inadvertently, established single accounts but should have established separate accounts. To separate the data into two acc...
Tue, 14 Sep, 2021 at 11:07 AM
With the newer support system, the ticket status indicators are slightly different than what you may be used to. Here's a brief explanation of the curr...
Sat, 3 Feb, 2018 at 3:13 PM
Password Minimum Length: 8 characters Password Maximum Length: 25 characters Password Character Requirements: 1 Uppercase 1 Lowercase 1 Num...
Tue, 17 Sep, 2019 at 11:02 AM