WERCSmart Administrator Update

Has your account Administrator left the organization, and you are now responsible for the management of your companies WERCSmart account?

Here is the process for updating your account administrator:

• In order to update the Administrator of the account, if the Administrator is not available to do so, you will need to complete the following steps: 

  • Complete the Administrator Update Form (Found at the bottom of this article).

  • Provide your company letterhead as either a separate file or contained within the Administrator update form.

  • Submit the company letterhead as well as the Administrator Update file in the form of a ticket to Customer Support.
    

• Upon receipt of this information, Customer Support will update the account and provide you with login credentials to access the account. 

  • Administrator updates generally take one business day to be processed.

Special note:

All documents must be provided to the UL WERCSmart Support Team for processing in a PDF file format and submitted via ticket. 

ADDITIONAL RESOURCES

>How do I add/remove a user or administrator?