WERCSmart Customer Support website gets a fresh new look!
Modified on: Wed, 30 Sep, 2020 at 1:03 PM
We’re excited to announce a re-design to our Customer Support website making it easier to find information and interact with the WERCSmart support team.
The update includes:
A new design – making it easier to locate articles, open tickets, access live chat, receive notifications, and more
Consolidated topics – allowing you to see simplified views of the full range of resources available
New Industry Section – enabling you to view a growing area of articles, products, and services designed to help you better manage chemicals and sustainability inside and outside of WERCSmart
The Customer Support Center provides more ways to interact with your WERCSmart support team, including:
Quick questions. Quick answers. Live chat is available within the WERCSmart application as well as the customer support website.
For more complex questions, you can submit detailed questions though customer support ticketing.
Comments and questions can be emailed to:
See an itemized list of monthly enhancements and patches sent to you by email.
Training videos, articles, and webinars
Receive 24/7 access to our customer support library containing extensive regulatory and retailer chemical policy materials including training videos, articles, webinars, and more.
Announcements & notifications
Receive emails on upcoming regulatory announcements and notifications that may impact the status of your product registration.
Inside WERCSmart – Supplier News
Customers receive a monthly Supplier newsletter that contains helpful tips and information designed to enhance your WERCSmart experience.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.