Invoices and Payment Receipts are provided via email to the Billing Contact on file in the WERCSmart account. The Billing Contact information is accessible by the Account Administrator using the My Account / Manage Subscription feature. Should your billing contact change, be sure to update this information in your WERCSmart account to insure proper notifications and documentation gets to the right person in your organization.
The mailing address used on invoices and payment receipts are maintained in the My Account area as well.
Be aware, our accounting team, nor the support team, is able to update this specific information for your account. This must be maintained in the My Account settings.