When will payments be processed?
Time-frames are dependent on the payment method you've selected.
Credit Card payments could be immediate for new subscriptions enrollments. If you update a credit card on your file for existing subscriptions, processing may take a couple of hours.
Wire Transfers in the U.S. are about 1 business day, but international wire transfers may take up to 5 business days.
PayPal can be anywhere from immediate to 1 business day.
Automated Clearing House (ACH) transactions could also be immediate to 1 business day in most cases.
If your billing contact receives a notification that the payment method was declined, you should contact your bank or other financial institution who is handling the transaction for more information. Support is unable to provide any details regarding the reasons a payment may have been declined.
Until payment is received by our accounting team for your account, your WERCSmart account will be locked. You will be able to edit, or create, registrations, but you will be unable to submit registrations through your shopping cart until the payment is received and applied to your account.